Network and Desktop Services for over 100,000 IT assets across UK
Barclays Bank PLC today announces it has awarded Getronics UK a two-year, €34 million network and desktop services contract to provide maintenance and support for over 100,000 IT assets across its entire UK branch and head office network. The investment will ensure continual improvement in the service quality Barclays provides to its customers every day.
The renewed contract between Getronics UK and Barclays Bank PLC has been constructed to be highly flexible, enabling Getronics to respond to any changes during the first two years without disruption to Barclays’ operations.
“We needed a partner who was very accomplished in managing customer-facing systems and who fully understood the necessity to provide this service without any interruption to our day-to-day operations,” explains Frank Tudor, Supplier Relationship Manager, Barclays Bank PLC. “We have relied on Getronics for over 16 years, and trust their knowledge and understanding of the complexities of our IT systems and processes.”
Roger Whitehead, Managing Director, Getronics UK and Ireland comments: “This renewed engagement gives us great satisfaction as it expands and extends our relationship with Barclays and provides us with a great opportunity to continue to improve our service to the Bank.”
- ENDS -
About Getronics
With approximately 22,000 employees in over 30 countries and ongoing revenues of EUR 2.6 billion in 2003, Getronics is one of the world's leading providers of vendor independent Information and Communication Technology (ICT) solutions and services. Getronics today combines the capabilities of the original Dutch company with those of Wang Global, acquired in 1999, and of the systems and services division of Olivetti. Getronics is ranked second worldwide in network and desktop outsourcing and fourth worldwide in network consulting and integration (Source: IDC 2002-2003). Getronics designs, integrates and manages ICT infrastructures and business solutions for many of the world's largest global and local companies and organisations, helping them maximise the value of their information technology investments. Getronics headquarters are in Amsterdam, with regional offices in Boston, Madrid and Singapore. Getronics’ shares are traded on Euronext Amsterdam ("GTN"). For further information about Getronics, visit www.getronics.com
About Barclays Bank PLC
Barclays PLC is a major global financial services provider primarily offering banking, investment banking and investment management services to millions of customers world wide. Present in over 60 countries, Barclays is a leading provider of global services employing over 76, 200 people worldwide.
With over 300 years of history and expertise in banking, Barclays Plc has five major divisions:
1. UK Banking, delivers banking products and services to over 14 million personal customers and 746, 000 businesses in the UK through over a variety of channels comprising: 2,064 branches, over 3,790 ATMs and the internet.
2. Barclaycard, is one of the leading credit card businesses in Europe with 11.9 million credit card customers across the UK and Europe. Barclaycard now incorporates all of the Group's UK secured and card lending products and expertise.
3. Barclays Capital, is the investment banking division, providing corporate, institutional and government clients with solutions to their financing and risk management needs.
4. Barclays Global Investors, is one of the world's largest asset managers and a leading provider of investment management products and services.
5. Private Clients and International Banking, combines the wealth management operation and global retail and commercial banking with over 375,000 affluent and high net worth clients as well as 2.2 million international clients.
For further information visit www.barclays.com
For further information...
Posts
